Privacy Policy

Privacy Policy

Effective Date: October 19, 2026

Qenmavo (“we,” “our,” or “us”) respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit https://qenmavo.com/, browse our products, place an order, or contact our customer service team.

Our online store is operated by WESTERNGFRD EAGLE INC.

By using our website, you acknowledge that your information may be handled as described in this Privacy Policy, subject to applicable law.

1. Company and Contact Information

Store Name: Qenmavo

Official Website: https://qenmavo.com/

Website Operator: WESTERNGFRD EAGLE INC

Business License Entity: WESTERNGFRD EAGLE INC

Registered Address: 314 TARTAN DR, JOHNSTOWN, CO 80534, United States

Customer Service Email: service@qenmavo.com

Customer Service Phone: +1 959-215-1452

For questions or requests concerning this Privacy Policy or your personal information, please contact us using the information above.

2. Information We Collect

Depending on how you interact with our website, we may collect the following categories of information.

Information You Provide

When you place an order, contact us, or otherwise interact with our store, you may provide information such as:

  • Name and billing address.

  • Shipping address and delivery details.

  • Email address and telephone number.

  • Order details, purchased products, and transaction-related information.

  • Information contained in messages or inquiries you send to customer service.

Please do not submit sensitive personal information unless it is necessary and specifically requested for a lawful purpose.

Payment Information

Payments are processed through the payment methods made available during checkout. Payment service providers may collect and process payment information according to their own privacy policies and security practices.

We may receive transaction confirmations, payment status, and limited payment-related details needed to process and manage orders. We do not intend to store complete payment card details on our own website servers.

Automatically Collected Information

When you visit our website, certain technical and usage information may be collected automatically, including:

  • IP address and approximate location derived from it.

  • Browser type, device type, and operating system.

  • Pages viewed, products browsed, and referring pages.

  • Access dates, times, and website interaction data.

  • Cookies, identifiers, and similar tracking information, where applicable.

The information collected depends on your browser settings, device, consent choices, and the services operating on our website.

3. How We Use Your Information

We may use personal information for the following purposes:

  • Order Fulfillment: To process purchases, arrange shipping, provide order updates, and manage returns or refunds.

  • Customer Service: To respond to questions, resolve issues, and assist with orders.

  • Website Operation: To maintain, troubleshoot, and improve the performance and functionality of our online store.

  • Security and Fraud Prevention: To help detect suspicious transactions, prevent abuse, and protect customers and our business.

  • Communications: To send transactional messages, such as order confirmations and shipping notifications.

  • Analytics and Advertising: Where applicable, to understand website usage, measure advertising performance, and improve the relevance of marketing.

  • Legal Compliance: To comply with applicable laws, regulations, lawful requests, and legitimate legal obligations.

We will use personal information for purposes consistent with this Policy and applicable law.

4. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, software development kits, and similar technologies to support website functionality and understand how visitors interact with our store.

These technologies may be used to:

  • Keep shopping cart contents available during your visit.

  • Remember certain preferences and settings.

  • Support checkout and website security.

  • Measure website traffic and usage patterns.

  • Understand advertising effectiveness and campaign performance.

  • Support advertising or personalization features where enabled.

Some cookies are necessary for the website to function. Other cookies or tracking technologies may be optional and subject to consent requirements under applicable law.

You can manage cookies through your browser settings and, where available, our website's cookie preference controls. Blocking certain cookies may affect shopping cart functionality, checkout, or other website features.

5. Third-Party Services

We may use third-party service providers to operate and support our online store. Depending on the services enabled, these providers may include:

  • Shopify: Our e-commerce platform, which supports storefront functionality, checkout, and order management.

  • Payment Providers: Services that securely process payments and transaction-related information.

  • Shipping and Fulfillment Providers: Services that help deliver orders and provide tracking information.

  • Analytics Providers: Services that help us understand website traffic and performance.

  • Advertising and Measurement Providers: Services that may help measure advertising campaigns or deliver relevant advertisements, where applicable.

These third parties may process information according to their own privacy policies, contractual arrangements, and applicable laws. We encourage you to review their privacy notices when appropriate.

We do not claim that every category of third-party service is active at all times. The providers involved depend on the tools and integrations enabled on our store.

6. AppLovin Privacy Information

Where AppLovin services are used in connection with advertising, measurement, or related technologies, information may be collected or processed in accordance with the applicable service configuration and privacy requirements.

For more information about AppLovin’s collection and use of your information visit: https://legal.applovin.com/privacy/.

Please review AppLovin’s Privacy Policy for further information about its data practices, including applicable choices and privacy rights.

7. How We Share Information

We may disclose personal information in the following circumstances:

  • Service Providers: With providers that help us operate the store, process payments, fulfill orders, provide customer support, or maintain website functionality.

  • Advertising and Analytics Partners: Where applicable, to support measurement, advertising, or analytics services, subject to relevant legal requirements and consent choices.

  • Legal Requirements: When disclosure is reasonably necessary to comply with applicable law, legal process, or a lawful request.

  • Business Transactions: In connection with a merger, acquisition, restructuring, or transfer of business assets, subject to applicable privacy protections.

  • With Your Direction or Consent: When you ask us to share information or otherwise authorize the disclosure.

We do not state that every category of sharing applies to every visitor or transaction. The actual sharing of information depends on the services used and applicable law.

8. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Policy, including order processing, customer support, recordkeeping, dispute resolution, fraud prevention, and legal compliance.

Retention periods may vary depending on the type of information, the reason it was collected, and applicable legal requirements. When information is no longer required, we will take reasonable steps to delete it, anonymize it, or otherwise handle it appropriately, subject to lawful retention obligations.

9. Data Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. We cannot guarantee absolute security, but we aim to use appropriate safeguards consistent with the nature of the information and our operational requirements.

10. Your Privacy Rights and Choices

Depending on your location and applicable law, you may have rights to:

  • Request access to certain personal information we hold about you.

  • Request correction of inaccurate personal information.

  • Request deletion of certain personal information.

  • Object to or request restrictions on certain processing activities.

  • Withdraw consent where processing is based on consent.

  • Opt out of certain marketing communications or eligible targeted advertising activities.

  • Request information about certain disclosures of personal information.

These rights may be subject to legal exceptions and verification requirements.

To submit a privacy request, email service@qenmavo.com with the subject line “Privacy Request.” We may need to verify your identity before processing your request.

You can unsubscribe from promotional emails by following the instructions included in those messages. Transactional messages relating to purchases and essential store operations may still be sent when necessary.

11. Children's Privacy

Our website is intended for a general shopping audience and is not knowingly designed to collect personal information from children in circumstances where parental consent is required by law.

If you believe a child has provided personal information to us inappropriately, please contact us so we can review the situation and take appropriate action as required by applicable law.

12. International Data Transfers

Our store and third-party service providers may process information in countries other than the country where you live. Privacy protections and data processing laws may differ between jurisdictions.

Where required by applicable law, appropriate safeguards will be used for international transfers of personal information.

13. Third-Party Links

Our website may contain links to third-party websites or services. These external websites operate independently and may have their own privacy policies and data practices.

We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy information of any external service you visit.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, third-party services, or applicable legal requirements.

When changes are made, the updated version will be posted on this page with a revised effective date where appropriate. We encourage you to review this page periodically.

15. Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact us:

Qenmavo

Website: https://qenmavo.com/

Website Operator: WESTERNGFRD EAGLE INC

Business License Entity: WESTERNGFRD EAGLE INC

Registered Address: 314 TARTAN DR, JOHNSTOWN, CO 80534, United States

Customer Service Email: service@qenmavo.com

Customer Service Phone: +1 959-215-1452

We will review inquiries and respond as appropriate under applicable law.

Qenmavo — Thoughtful Tools for Everyday Living.